Privacy Policy

What is this?

As a client or user of Envoy, you may share information with us, and this document outlines what information we collect and how we use it.


If you have any questions, comments or concerns, please email

In Brief ...

We will:

- Do our best to protect any information you give us, including usage of best-practices in data storage.
- Delete all personally idenfitiable information we have about you, if you ask us to.

We will not:

- Give your information to any third parties, except as outlined in this document.
- Access your personal information, unless required to do so by law, or to help resolve an issue you personally are having with the site.

Payment Details and Personal Data

We take the safety of your data extremely seriously.

- All passwords are stored in an industry-standard, salted hash. We could not tell you your own password, even if you asked us to.
- No credit card or payment information is stored on our servers - all data is processed by regulated payment providers.

Third Parties

We use Intercom to manage user support, and we share with them the minimum information required to use their service. Please see Intercom's privacy policy for information about how they use data.

Other than this, we will not release any of your personal information to a third party, unless required to by law.


We use cookies so we know when you are logged in. You can delete cookies from this site at any time (although you'll need to log in again if you do).

We also use Google Analytics for our site usage tracking, and Google may set tracking cookies (subject to their own privacy policy).


We monitor site usage statistics, including browsers, operating systems, countries and activity of users. This information is not personally identifiable, and is used to help us ensure the site is secure and works well for everyone.